Privacy Policy

At Deetek Solutions, accessible from https://www.deeteksolutions.co.uk/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Deetek Solutions and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

The type of personal information we collect

We currently collect and process the following information:
  • Name and email address, company name and reason for contact
  • Website user data
  • How we get the personal information and why we have it

    Most of the personal information we process is provided to us directly by you for one of the following reasons:
  • We collect this information to enable us to respond to requests for information
  • We collect data to understand the reach and effectiveness of the website

  • We use the information that you have given us in order to

  • Respond to requests for information or requests for us to contact you
  • Provide you with materials for you to use in accordance with our terms and conditions
  • Provide you with other data you have requested such as newsletters or to provide you with other information to which you have consented

  • We may share this information with sub-contractors, promotional partners or partner organisations who support us, or whom we support, in the deliver of services. If we are going to share your data, this will be made clear to you either at the time of your enquiry or in advance of our sharing that data. You will have the right to withdraw your consent to this data sharing at any time.

    Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
    (a) Your consent. You are able to remove your consent at any time. You can do this by contacting us via the contact us page on this website

    (b) We have a legitimate interest.

    Cookies and Web Beacons

    Like any other website, Deetek Solutions uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

    Log Files

    Deetek Solutions follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

    How we store your personal information

    Your information is securely stored.
    We keep information you provide for a maximum period of 3 years from the date of your most recent interaction with us. We will then delete your digital data from our systems. We do not hold marketing or personal data offline.

    Online Privacy Policy Only

    This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Deetek Solutions . This policy is not applicable to any information collected offline or via channels other than this website.

    Consent

    By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

    Third Party Privacy Policies

    Deetek Solutions ’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
    You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

    Your data protection rights

    Under data protection law, you have rights including:
  • Your right of access – You have the right to ask us for copies of your personal information.

  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

    Please contact us via this website if you wish to make a request.

    How to complain

    If you have any concerns about our use of your personal information, you can make a complaint to us via this website if you wish to complain.


    You can also complain to the ICO if you are unhappy with how we have used your data.
    The ICO’s address:
    Information Commissioner’s Office
    Wycliffe House
    Water Lane
    Wilmslow
    Cheshire
    SK9 5AF
    Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk

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